How to Use Church Center for Giving

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Church Center allows your congregants to donate to your church, get church information, and manage their profile all from their personal device. Church Center is included with the cost of your product subscriptions, so it's available at no extra cost to you! Your congregation can access Church Center from both your church giving site and the Church Center app for Android or iOS.

Church Center is free; however, you can subscribe to Publishing to add additional custom pages, host live sermon streams, and create a library of videos from previous services.

Set Up Church Center

An Organization Administrator can enable Church Center for your church , which requires , campuses, enabling the app and/or web, and then entering a unique churchcenter.com URL for your church.

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To make Giving visible in the Church Center menu, drag Giving to the In navigation section and click Save Changes.

If you're subscribed to Publishing, you have to add Giving to the Nav .

Once you've set it up in Accounts, make sure your funds are visible and verify the Payment Method Settings.

Warning

For security reasons, we don't recommend using Church Center as a donation kiosk in your church. If a donor logs in to donate and forgets to log out, the next person at the kiosk would be able to access their personal giving profile information. Your donors have the ability to give via their smartphone, tablet, or personal computer, which is more private, secure, and simple (especially for regular donors).

Access Church Center

Church Center is a webpage and a mobile app.

Although the experience of Church Center is similar on the web and app, your congregants will access the web and app in different ways.

Church Center web is hosted on your church's unique Church Center Giving URL, which you can link to or embed on your church's main website.

Donors can download the Church Center app for free using these links:

When you log in to Church Center, you can start giving or access your profile to update your giving information.

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The following video gives an overview of the online giving process. You can download and share this video with your church.

 

To familiarize your church with the Church Center app, download and share this video:

 

To get a custom version of this video with your church's name and logo, ask our Support Team by clicking the ? in the top right of any Planning Center product page.

Access Your Profile

In your profile, you can update your donor information and preferences.

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  1. Select your name to update your contact information.

  2. Select My Giving to view your donation history and statements, set your email and receipt preferences, and update recurring donations.

Donate to Your Church

You can give a one-time gift or set up a recurring donation by typing the amount and then choosing Next.

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  1. Choose the fund you want to give to.

  2. If you decide to set up recurring donations, choose the frequency of the donation and the date that the recurring donation starts.

  3. Choose access payment methods you've saved in the past, or add a new bank account or debit/credit card for your donation.

    If you're using Safari on Mac or iOS (and your church has enabled this feature), you will also have the option to donate using Apple Pay.

  4. Check the box if you want to cover the processing fee for the donation. This option will only appear if your church has enabled this feature. Cover-the-Fee is a US-only feature, so it is not available in Canada.

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When you give with a bank account, the processing fees are lower than when you give with a credit card. However, the funds will take longer to get to your church (3-5 business days).

Give Using Apple Pay

If your church has Apple Pay enabled, you can use Apple devices (Safari on iPhones, iPads, and Mac) to donate using your credit or debit card without having to enter the full details of your card.

If Apple Pay is available, it will appear as a payment method option.

Give with Bank Account (US Only)

Giving with a bank account (EFT) is not currently supported for Canada.

US donors can verify and save their bank account to use when donating.

Note

When giving with a bank account for the first time:

  • You will have to verify that you own the bank account.

  • Your account is saved to your donor profile, so you won't have to verify account ownership every time you give.

Select Add bank account, and then choose instant or manual, depending on how you want to verify your bank account.

  • Instant verification will allow you to donate that same day. If you have a login for your bank, you can choose instant, which will allow you to search for your bank and log in.

  • Micro-deposit verification might take a few days to complete, so you will need to complete your donation after you've finished that verification process. If you don't have a login for your bank, choose manual and follow the instructions to verify your account using micro-deposits.

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With micro-deposit verification, the bank deposits a couple of small amounts into your account. Depending on the type of micro-deposit verification, you might need to manually verify your account in the same day you initiate the verification. You will need log in to verify each of the amounts deposited to your bank to complete the verification.

Once your bank account is verified, you can donate using that payment method.

Give with Debit/Credit Card

You can give using most major debit/credit cards, though your church has the option to disable credit card giving. If credit cards are disabled, you can still give using a debit or pre-paid card.

While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code will not.

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