How to Use Church Center for Giving

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Set Up Church Center in the Account Settings

To allow congregants to find your church on the Church Center app, you need to set up your campuses, enable the app, and then choose the products you'd like to make available for your congregation on Church Center.

1. Enable Church Center

Enable Church Center from the Church Center tab.

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  1. Check to enable the Church Center App and Web.

    Caution

    If you're unable to check the box next the Church Center App, go to the Church Campuses tab and add a campus.

  2. Use the default URL that was generated for you during the setup process or enter your own.

  3. Share the links to the buttons for people to use the Church Center app on their corresponding device. If you see an error, add a campus for your church. A campus is required for using the Church Center app.

Check out this clip from Planning Center University.

2. Set Up Church Center Navigation

Drag and drop feature icons to where you want them to be in the Church Center navigation.

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  1. Features in this section will be available from the Church Center navigation.

  2. Features in this section will not show up in the navigation, but you can link to them from other pages on your church website.

  3. Congregants don't have access to features in this section. You can click Manage subscriptions to add products that you're not yet subscribed to.

Tip

If you're subscribed to Publishing, you have to add Giving to the Navigation to make it publicly accessible.

Access Church Center

Church Center is a web page and a mobile app.

Although the experience of Church Center is similar on the web and app, your congregants will access the web and app in different ways.

Church Center web is hosted on your church's unique Church Center URL, which you can link or embed on your church's main website.

Congregants can download the Church Center app for free using these links:

To familiarize your church with the Church Center app, download and share this video:

Notice

To get a custom version of this video with your church's name and logo, ask our Support Team by clicking the ? in the top right of any Planning Center product page.

Access Your Profile

In your profile, you can update your contact information by selecting your name.

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View Events on My Schedule

From My Schedule, you can see any events or plans you have coming up!

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Services plans, signups, and group events will automatically show up in My Schedule.

To add calendar events, bookmark an event from the calendar.

Manage Notifications

From your profile, follow these steps to set your notification preferences.

  • Scroll to the bottom of the screen and select Notifications.

  • Choose a group.

  • Set notification preferences regarding messaging, resources, and reminders.

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To view notifications, tap the bell next to your profile picture.

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View any resources added, announcements, or messages from your groups.

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Donate to Your Church

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When you give with a bank account, the processing fees are lower than when you give with a credit card. However, the funds will take 4 business days to get to your church.

Give with Bank Account (US Only)

Giving with a bank account (EFT) is not currently supported for Canada.

US donors can verify and save their bank account to use when donating. When you give with a bank account, the processing fees are lower than when you give with a credit card. However, the funds will take 4 business days to get to your church.

Note

When giving with a bank account for the first time, you will have to verify that you own the bank account. Your account will be saved to your donor profile so that you won't have to verify account ownership every time you give.

Select Add bank account, and then choose instant or manual, depending on how you want to verify your bank account.

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  1. Instant verification will allow you to donate that same day. Accounts with most major banks can be verified instantly.

  2. Manual verification uses micro-deposits to verify your account and might take a few days to complete. You'll need to use manual verification if you can't find your bank when you search for it using the instant verification process.

Tip

With micro-deposit verification, the bank deposits a couple of small amounts into your account. Depending on the type of micro-deposit verification, you might need to manually verify your account in the same day you initiate the verification. You will need log in to verify each of the amounts deposited to your bank to complete the verification.

Once your bank account is verified, you can donate using that payment method.

Give Using Apple Pay

If your church has Apple Pay enabled, you can use Apple devices (Safari on iPhones, iPads, and Mac) to donate using your credit or debit card without having to enter the full details of your card.

If Apple Pay is available, it will appear as a payment method option.

Give with Debit/Credit Card

You can give using most major debit/credit cards, though your church has the option to disable credit card giving. If credit cards are disabled, you can still give using a debit or pre-paid card.

While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code will not.

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