Common Donor Lists

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Using the Lists feature in Planning Center People, you can create a list of donors according to criteria such as amount donated, fund type, or recurring donor status. You can share lists with others or print them using reports.

This process requires access to People. If you don't have access, ask another Administrator to take this step or to give you permissions

To create a new list, click New List from the Lists page in People.

Refer to the Use Lists to Find Groups of People article for detailed instructions on creating a list.

What information is not included in donor lists?

Failed, in process, or uncommitted donations will not appear in donor lists.

Only successful donations will be considered when generating List results. Refer to these articles for information on ACH Bank Transfer Donations article for more information on information about ACH donation lifecycle and the Batches article for information on In Progress batches.

Cumulative donation amounts in the selected date range will not be captured in list results.  

For example, if you generate a list of people that gave over $100 in a month's time, it would only return people who gave a single donation over $100 that month, not people who gave a total of $120 in separate $30 donations over four weeks.

You can get information on cumulative Giving totals by creating a Donor Report.

See the following sections for examples of different types of donor lists that you can create.

Donors

You can create a list of those who have donated before.

Create list

Amount Donated

Create a list of donors that gave a certain amount. This list will only show people who gave a single donation greater than $100 in the last month. It will not show people who gave multiple donations totaling more than $100.

First-Time Donors

When donors give for the first time, many churches like to follow up with them to say thank you! If this is something you'd like to do at your church, you can create a list like this:

Only donors with successful donations will be included in Lists. To ensure that all first-time donations are fully processed, you may want to plan to follow up a week or two after the donor gives.

Fund, Label, Payment Source or Stamp

Create a list of donors by fund, label, payment source, or stamp.

Unverified Bank Account

Before a donor can give with their bank account, they will need to verify that account. Because there is a delay between adding and verifying a bank account, donors can sometimes forget to complete the process.

If you'd like to follow up with donors who haven't yet verified their bank account, you can create a list like this: 

Adults Who Haven't Given

If you want a list of all adults who haven't donated, you need to create two lists.

Create a list of donors who have given before. If you want to exclude the spouse of the person who gives, make sure you include household adults in this list.

The second list shows one condition as people listed as adults and the other condition as the list of donors.

second list

Do not set this list to auto-refresh.

When lists are dependent on each other, they need to be refreshed in the order they were created. You can't refresh the list of lists until the others have been refreshed.

Joint Donors

Create a list of donors that give jointly.

joint

Click include to change the rule to exclude people who are joint donors.

Non-Digital Donors

If your church can't meet in person, you can email a list of your current donors who only give in person by cash or check to let them know they can give online.

Missing Contact Information

In preparation for tax statement season, it's helpful to ensure that you have all needed information to send out donor statements. Find donors without mailing addresses or email addresses, and reach out to them.

You can also include a link to a People Form asking donors to update their mailing address, since what they enter in that form can instantly update their profile. 

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