Changed: Geolocation Now Powered by Google Maps

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Geolocation is the process of taking a street address or an IP address and translating it into a geographical location (latitude and longitude coordinates). We've now transitioned all processes that use geolocation to a much more accurate geolocation service provider: Google Maps.

Applications within Planning Center use geolocation in different ways. When it comes to your donors, we use geolocation in three ways:

  1. Church campus locations: The address you define for each campus is geolocated for use across Planning Center applications. Giving uses this information in conjunction with the Text-to-Give and Church Center setup, as explained below.
  2. Text-to-Give setup process: When a donor is establishing text-to-give, we'll help them find your church by comparing their current location (by geolocating their current IP address) and the addresses of your campuses. This is how we're able to suggest a church that is "nearby."
  3. Church Center app setup process: Similar to text-to-give, the Church Center mobile app will also use the church campus location to determine which churches are geographically close to your new mobile app user. There's no need to geolocate the user since the phone already reports its location (with the user's permission of course).

Your existing campuses and donors should see no change here. However, any new campuses you create or donors that setup text-to-give or the mobile app should experience more reliable and accurate geolocation going forward.

To understand how Planning Center uses data, be sure to review the data subprocessor list and our privacy pages where you can learn about security, GDPR, and more.

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