Settings

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Manage payment methods, receipts and statements, donor numbers, and Text-to-give from the Settings.

From the Manage page, go to the Settings tab.

The settings page will look different, depending on wether you're based in the United States or in Canada.

US Settings
  1. If you'd like to disable donations on credit cards, uncheck this option.
    ACH is always enabled and there is no option for disabling debit cards.
  2. Selecting this option will put a small checkbox on the donation form. It will ask if your donors if they'd like to increase the size of their donations enough to cover Stripe's processing fee for the payment method they selected.
  3. If you've followed the steps and have been approved to use Apple Pay, check this box to enable the feature on the donation form.
  4. By default, Giving will use the organization email you've defined in Accounts. If you want to use a different email for donor-related correspondence, enable this option. The email address you enter will be visible on the donation form. It's also set as the "reply-to" email address for all automated emails issued by Giving.
  5. This tax disclaimer is required by the IRS and is included on all donation receipts and in the footer of any donor statements you issue.
  6. If you use a numbered-envelope system where donors are assigned numbers and issued numbered envelopes, enable this type of system by checking the box.
  7. Enable Text-to-Give by checking this box.
The Math Behind Covering the Processing Fee

Part of Stripe's fee is a % of the total transaction processed by Stripe. So, adding a small amount to "cover" the fee actually increases the fee itself. It's easiest to do the math if you start with the amount you want the church to receive after fees are taken out.

In the formula below, the net is the amount we want the church to actually receive. It's what ends up in the church’s bank account. The gross is the amount that needs to be put through for the church to receive the net amountGiven Stripe's processing fees in the US, we the formula is:

gross = (net + .3) / (1 - .023)

So, if a donor wants the church to net $200, we can solve for gross:

gross = ($200 + .3) / .977

gross = $205.02

So, when giving using a credit card, it takes a $205.02 donation for the church to receive $200 in their bank account.

Since ACH has a flat fee structure of $0.25 with no % cost, the math is much easier for ACH: we just add $0.25.

Canada Settings
  1. If you'd like to disable donations on credit cards, uncheck this option.
    ACH is always enabled and there is no option for disabling debit cards.
  2. If you've followed the steps and have been approved to use Apple Pay, check this box to enable the feature on the donation form.
  3. By default, Giving will use the organization email you've defined in Accounts. If you want to use a different email for donor-related correspondence, enable this option. The email address you enter will be visible on the donation form. It's also set as the "reply-to" email address for all automated emails issued by Giving.
  4. When you issue end-of-year receipts (called Statements throughout the Giving interface) to your donors, this message will be included at the bottom of the CRA-friendly receipts. This message will also be included at the bottom of email receipts sent to donors immediately after they give.
  5. If you use a numbered-envelope system where donors are assigned numbers and issued numbered envelopes, enable this type of system by checking the box.
  6. Enable Text-to-Give by checking this box.
  7. The CRA requires the treasurer's signature on end-of-year-donor receipts (called Statements throughout the Giving interface). Upload the Treasurer Signature in .jpg, .png, or ,gif format and enter the name and title of the person who signed. If you get a new treasurer at some point, replace this signature file and description.
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