If your church is using Planning Center Giving to process donations, you can donate from your computer or web browser using your church's giving site. You can also give from your phone using the Church Center mobile app or Text-to-Give if your church has these features enabled!
Check out this video for an overview of the online giving process, and then read the rest of the article for more information.
Making a Donation
If you are giving from your church's donation form, you can donate without first logging in. If you give via the mobile app, you'll need to log in to Church Center before giving.
To log in to the Church Center app:
- If you've logged in to your church before, you can log in from the first screen.
- If you haven't previously logged in, find your church by searching your location or entering your postal code.
To log in to Church Center:
- Enter your mobile number or email, and then tap Next.
- Enter the verification code sent to your phone or email.
Tap the Give button to donate to your church.
1. Enter Donation Information
On your church's donation form, you can give a one-time gift or set up a recurring donation.
In Church Center web, first add the donation amount and choose the fund you want to give to. If you want to split your donation between two or more funds, click Add donation to chose another fund.
In the Church Center app, enter the amount you want to give, tap Next, and then choose the fund you want to give to.
Choose your donation frequency. If you decide to give regularly, choose the frequency of the donation and the date that the recurring donation starts.
You can log in to your donor profile at any time to update your recurring donation frequency.
2. Choose your Payment Method
After entering your donation information, you can choose a payment method you've saved in the past or to add a new payment method for your donation.
If you are on Church Center web, you will need to be logged in to access saved payment methods.
If you are not using a saved payment method for your donation, you can add a new bank account (US only) or add a debit/credit card. If you're using Safari on Mac or iOS (and your church has enabled this feature), you will also have the option to donate using Apple Pay.
Giving with a bank account (EFT) is not currently supported for Canada.
US donors can verify and save their bank account to use when donating. When you give with a bank account, the processing fees are lower than when you give with a credit card. However, the funds will take longer to get to your church (3-5 business days).
When giving with a bank account for the first time:
- You will have to verify that you own the bank account.
- Your account is saved to your donor profile so that you won't have to verify account ownership every time you give.
If you choose to add a new bank account, you'll need to first verify your account information.
Choose Instant or Manual verification.
- Instant verification will allow you to donate that same day. Accounts with most major banks can be verified instantly.
- Manual verification uses micro-deposits to verify your account and might take a few days to complete. You'll need to use manual verification if you can't find your bank when you search for it using the instant verification process.
With micro-deposit verification, the bank deposits a couple of small amounts into your account. Depending on the type of micro-deposit verification, you might need to manually verify your account in the same day you initiate the verification. You will need log in to verify each of the amounts deposited to your bank to complete the verification.
Once your bank account is verified, you can donate using that payment method.
You can give using most major debit/credit cards, though your church has the option to disable credit card giving. If credit cards are disabled, you can still give using a debit or pre-paid card.
While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code will not.
Enter your card number, expiration date, CVC code, and zip code.
If you are giving using Church Center web, you'll have the option to save your card to your donor profile. In Church Center app, your card information will be automatically saved.
Optionally choose to cover the processing fee, and then select Give now.
If your church has Apple Pay enabled, you can use Apple devices (Safari on iPhones, iPads, and Mac) to donate using your credit or debit card without having to enter the full details of your card.
If Apple Pay is available, it will appear at the bottom of your donation form, as shown in this example:
Church Center automatically creates a donor profile for you after you donate to your church the first time.
You can log in to your donor profile to update payment methods or recurring payments, view your donation history, access tax statements, and set communication preferences.