Donation Envelopes and Donor Numbers

The role of donation envelopes

Giving supports check and cash donations. Normally these envelopes are collected and counted in batches. For many churches, donor envelopes are a primary way people keep their contact information up to date.

What information to collect on envelopes

Here's the personal information you'll want to collect:

  • First and last name
  • Email - This is an important one for PCO Giving! Donor's are identified primarily through their email address and they'll use it to log into the donor interface.
  • Phone number (optional)
  • Mailing address (optional) - When it comes time to issue statements, if the donor is unreachable by phone or email you can always mail them a physical statement.

For the donation itself, you'll want to present the donor with a number of funds they can give to. It is important to communicate clearly how the money for each fund is used. For split donations, you'll want to allow the donor a place to designate how much each fund should receive and what the total amount is.

What information not to collect on envelopes

Don't ask for credit or debit card numbers on physical donation envelopes. No, really. Don't do it! Here's why.

Donor numbers (donor-specific/pre-numbered envelopes)

We've added a feature for those customers needing to track donors using a number:

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