When donors give, the money is tracked as a donation in Giving.
The table below shows the different ways that people can donate and how the payment methods are entered in Giving. See the sections below for more details.
|Payment Method||Processing Method|
|Cash||Counted and entered in batches|
|Check||Counted and entered in batches|
|Credit or debit card||Stripe (online donation) or manual entry|
|ACH bank transfer||Stripe (online donation) or manual entry|
External payment sources
||Tracked with batches|
If a donor requests an Administrator to add a card donation, you can manually process that donation from the donor's profile.
Canadian Customers: While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code will not.
ACH Bank Transfer
ACH donations are a bank-to-bank transfer, sometimes called an eCheck. These can be initiated by the donors themselves, privately and securely, from your donation form. These donations are processed by Stripe, then immediately added to the dashboard.
If a donor requests an Administrator to initiate an ACH donation, you can manually process that donation from the donor's profile.
Canadian Customers: ACH/EFT is not supported for Canadian organizations.
External Payment Sources
Donations made using an external donation platform (like PushPay, PayPal, Fellowship 1, Tithe.ly, etc.) aren't initiated through Giving, but they can be tracked using Payment Sources in batches or imported using the Giving API.
See the Giving Product Integrations article for more information about integrations that are supported for Planning Center Giving.