Access Your Giving Information

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Church Center automatically creates a donor profile for you after you donate to your church the first time.

You can log in to your donor profile to edit recurring payments, view your donation history and tax statements, set communication preferences, and update payment methods.

Access My Giving

My Giving is located in your Church Center profile. You'll need to be logged in to access it.

To log in to your profile from the web or app, you don't need a password. You'll enter your email address/phone number and a verification code will be sent to you.

Tip

To log in on Church Center web, click Log in from the top right corner.

After you're logged in to the web or app, select your picture in the top right corner to access your profile.

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From your profile, tap My Giving.

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From My Giving, choose the section that corresponds with the information you want to access.

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Manage Payment Methods

From the Payment Methods section, select a payment method to edit it.

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If you remove a payment method that was used for a recurring donation, the next recurring donation will fail unless you update your recurring donation with a new payment method.

Note

Canadian Debit/Credit Cards: While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work.Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code are not.

Adding a Bank Account (US Only)

Giving with a bank account (EFT) is not currently supported for Canada.

US donors can verify and save their bank account to use when donating.

Note

When giving with a bank account for the first time:

  • You will have to verify that you own the bank account.

  • Your account is saved to your donor profile so that you won't have to verify account ownership every time you give.

Select Continue (app) or Verify your account (web), and search for your bank:

  • If your bank appears in the search results, and click on the bank name and log in with your bank credentials to instantly verify your bank.

  • If your bank doesn't come up in the search, follow the instructions to verify your account using micro-deposits.

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Note

With micro-deposit verification, the bank deposits a couple of small amounts into your account. Depending on the type of micro-deposit verification, you might need to manually verify your account on the same day you initiate the verification. You will need log in to verify each of the amounts deposited to your bank to complete the verification.

Once your bank account is verified, you can donate using that payment method.

Instant verification will allow you to donate that same day. However, micro-deposit verification might take a few days to complete, so you will need to complete your donation after you've finished that verification process.

Edit Recurring Donations

From My Giving, you can select a recurring donation to edit it.

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Note

The amount and fund for the recurring donation can be updated from the app, but not from the web. To edit the amount and fund from the web, you'll need to delete the recurring donation and initiate a new donation with the updated information.

Donation Receipts and Statements

From the Donation History section, you can access your donor history at any time.

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From the Statements section, you can access your statements.

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Note

Tax statements will only be available if they've been generated by your church's administrator.

Notification Preferences

By default, each time you donate (online or in-person), you'll receive an emailed receipt. If you're an online donor, you will likely receive tax statements to your email address as well.

If you'd like to disable donation receipts or adjust the email address where you receive receipts and statements, you can choose from the options in the Notification Preferences section.

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