Giving Pricing

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Planning Center Giving is priced by the total number of donations processed (online, cash, check, or Text-to-Give) in a month. If you process 500 physical donations, it's the same price as processing 200 physical donations + 300 online donations.

There are no contracts or setup fees, and each application can be used for 30 days without charge.

Once you're finished with your trial, you will be billed according to the frequency on the Billing Page. You can upgrade, downgrade, or cancel your subscription at any time, and the change will be reflected on the next invoice.

Typically, about 17% of churchgoers donate. So, to get your average number of monthly donations, multiply [your weekly attendance] x .17 x 4.3 (average weeks in a month). This can help you choose which package level is best for your church.

Subscribe to the app or change your current plan on the Applications Page. When creating your account, choose the pricing package that best fits your organization:

We never prevent people from giving, even if it exceeds your subscription. Instead, we'll email your Organization Administrator recommending you upgrade.

30-Day Trial

During your trial, you'll need to set up your Stripe account. Giving uses Stripe for payment processing and secure storage of donor payment methods.

All transactions are processed as Live transactions by Stripe, which means if your Payments Settings aren't set to Live for Cards, your Giving transactions will not come through. Set your Payments Settings to Live as soon as you create your account:

If you decide Giving isn't right for you, you can refund the donations given during your trial.

Payment Processing Fees

Processing digital payments (credit cards, debit cards, and ACH bank transfers) always incurs a cost. We're able to offer a low rate with Stripe.

United States:

  • Credit & debit cards: 2.15% + $0.30 per transaction.
  • ACH (bank transfer): $0.25 per transfer.

US card pricing includes all major card processors, including American Express. 

Canada:

Send documentation of non-profit status to Stripe to be able to secure the lower rate.

  • Canadian Visa and Mastercard: 2.9% (or 2.2% for non-profits) + $0.30 per transaction
  • International Visa and MasterCard: 2.9% (or 2.7% for non-profits) + $0.30 per transaction
  • Amex: 3.5% + $0 per transaction

While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. For example, Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code will not.

Stripe has no setup fees, no contracts, and no termination fees. There is a $1 fee for failed ACH transfers. In cases where a donor disputes a charge with their bank (also called a "chargeback"), losing the dispute could result in a $15 fee. If the donor contacts you first, it's easy to issue a refund right from within Giving. So, in practice, this should be a rare occurrence. Fees are in $USD.

Understanding Your Effective Rate

The effective rate is the actual % you're paying for payment processing. This includes the % as well as the $0.30 transaction fee.

For example: If a donor in the United States in gives $10 with a card, their processing fees will be $0.52 (2.15% + $0.30 rounded up to the nearest cent). For this donation, the effective rate will be 5.2%.

This means you will see higher effective rates when donors give with a card (especially for small donations), but lower effective rates when donors give using ACH. Your processing fees do not change, but the percentage rate for each donation will change depending on the amount of each donation, and the payment method chosen.

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